FREE DELIVERY within Australia for orders over $99.
Please allow 2-3 business days for delivery (except for WA, please allow a maximum of 3 business days for delivery). For peace of mind, all packages within Australia are delivered via Startrack or Australia Post. If there is no one present to accept your delivery, Australia Post will leave a notice advising that your parcel will be retrievable from a nearby depot (or as indicated on the undeliverable notice).
Tip: If you work during business hours, then your workplace address would be ideal. Please include a business name with all business addresses.
Please note: Victorian orders will be sent via Australia Post which you will receive notifications to your email about shipping. Interstate orders with Authority to Leave checked as Yes are sent via StarTrack Express and all that are checked as No are sent via Australia Post.
There may be a delay for all orders placed during Vogue Online Shopping Night (24-25 October 2018) due to high demand. Please see below for transit times.
Approximate transit times based on your purchase / location type, please see table below:
|All full priced items||Next Day Delivery|
|Interstate with ATL set as YES|
|All WA locations|
|Interstate with ATL set as NO||2 Days||3 days||4 days||3 days||4 days||3 days|
|All Victoria (excluding full priced items)||Melbourne CBD - 1 day, Rest of Vic - Min 2 days|
*ATL - Authority to Leave
CHANGES TO ORDERS / CANCELLING PRE-ORDERS
Please be careful to check all billing and shipping information before an order is placed, as orders are processed quickly and changes are unable to be made once they've been received. This also includes changing styles, colours and/or sizes.
We are also not able to cancel any PRE-ORDER styles, as these are immediately sent to our manufacturer to order.
If you are trying to estimate when a package will arrive please consider the following: Credit card authorisation and address verification must be received prior to processing.
Orders placed after Midday will be downloaded into the system for the following day therefore not processed that day.
If you have not received your order within the days specified please contact our web store at firstname.lastname@example.org
We are now shipping to the following countries:
Shipping is via DHL Express. Any import taxes are the responsibility of the customer. Returns are unfortunately not possible with international shipping, so please take care to make sure your order is correct. Shipping rates are automatically calculated at the checkout.